Built on cloud-native technology, Supercore enables connected propositions, customer journeys, and support services. Supercore is delivered as Software-as-a-Service and is globally available. Simplify deployment, integration, infrastructure, and technology operations, lowering the service cost. A set of fundamental components for financial products can be configured, re-configured, and extended to meet your current and future requirements without the need for re-build. Around Supercore, SmartAdapters, APIs, and SDKs allow seamless integration to back-office, channels, and third-party apps and services.
Supercore - a flexible microservices architecture; modular and configurable, powered by a unified data model
APIs - simple, powerful tools that support seamless integration into industry-leading third-party platforms
SmartAdapters - future proof your technology with a layer of SmartAdapters in JavaScript and OpenAPI Swagger documentation
Accelerators - our channel applications and accelerators can help your bank transform at pace or rapidly launch into new markets and segments
Next-generation product configuration Create, publish and manage the product lifecycle Zero downtime and zero IT involvement
Real-time feeds with full visibility of all transaction flows and underlying data model Symmetric schema methodology accelerates analytic life cycle for off-platform value creation
Cloud-native real-time ledger scalable for peak processing by design Calculation engines tuned for durability and financial integrity, Rich transaction, statement, and accounting data feeds
Flexible customer profiles Lifecycle and state management Authentication and user management
Payment message flows allow for rapid integration. Designed to latest global standards. Account funding APIs. Credit/debit transaction posting APIs On-me, on-us, and internal transfer processing
Microservice architecture and standards-based data model prevents data silos Carefully abstracted domain model readily supports the new product, channel, and customer experience concepts
Designed, engineered, and tested for scalability, resilience, and recoverability
Certified to internationally recognized standards for security and operations including
Dedicated 24/7/365 security operations
'Always-on' Service Management and Site Reliability Engineering teams, combining the best of ITIL and SRE approaches to keep service running reliably
Full transparency on key operational and security metrics. Security logs available for the bank’s own SOC / SIEM
Centralized risk-related data for your operations and security teams. Security Operations teams continuously monitor the service, ready to respond to cyber threats
Developed intuitively by product people with a click-not-code approach, unlock powerful self-serve functionality
Maximize control with one governing interface; design, review and launch financial products to market in minutes, with no additional IT cost or delays
Respond quicker and more accurately by viewing and managing internal accounts in real-time
Manage multiple tenants through one app with Bank Manager, fully multi-tenant compatible
Centralise servicing, powered by a single source of truth, to deliver an exceptional customer experience
Increase productivity with automated solutions, supported by intelligent case creation for when it's necessary to pass over to an agent
Better serve customers directly with integrated telephony and asynchronous chat, with inbuilt authentication methods such as Click to Call and Push to Auth
Quickly understand, explore and test APIs and capabilities
Powered by a custom application built in-house from the ground up and regularly expanded to meet client needs
Document all platform release updates and functionality upgrades in one place
iOS and Android app store ready Support your customers with their financial management with homepage insights, transaction filter tools, spending category management, and budgeting goals
Increase customer engagement with in-app notifications and asynchronous chat support
Simplify the user experience with quick and easy payment set up and purchases, card management, personal profile changes, and document retrieval
Understand engagement reach, user sentiment and metrics across channels so your teams can easily tweak, optimize and re-engage with users.
Product, ledger, customer, and payment services are accessed by a suite of channel-agnostic RESTful APIs, offering consistent access to Supercore. High-level APIs accessible by mobile apps and customer channels, encapsulating underlying services and processes Fundamental APIs offering direct access to ledgers, financial processing, and customer servicing, typically used by the back end and middleware applications
All activity on Supercore generates real-time data streams, a rich and complete source of information from the heart of the platform, provided in an open and consumable format. Using Kafka technology, with surrounding tooling to manage schema versions and guarantee data quality In a typical bank,>80% of the analytics life cycle is spent cleaning and understanding data. Figo AI data streams eliminate this step, allowing analysts to focus on delivering business value
SmartAdapters serve to insulate the Supercore from third-party APIs. Supercore optionally ships with API extensions to simplify and accelerate integration, isolating app and digital development teams from the underlying complexity. Mobile SDKs include an encrypted transport framework delivering a banking-grade secure path to the core.
Faster local gateway integrations in new markets Simple mapping against global standards ISO20022 compliance supporting the new market entrance Increase speed to market using existing SmartAdapters into our partner ecosystem